Privacy Policy

1. Information We Collect

Personal Information:

• Name, email address, phone number, and business/company name
• Project and inquiry details you share with us (by email, WhatsApp, or during a call)
• Meeting and scheduling details when you book a call with us via Cal.com
• Payment-related details you provide to us directly (by email, WhatsApp, or in a meeting) to arrange payment via Wise or Meezan Bank. We do not collect or process payment information through our website.

Non-Personal Information:

• IP address, browser type, device information
• Website usage patterns, collected through Google Analytics and Microsoft Clarity
• Cookies and similar technologies

Client Communication:

• Records of inquiries, consultations, and service requests
• Project scope, feedback, and service history
• Testimonials, reviews, and project materials you provide for use in our marketing and case studies

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver our design and development services
• Communicate with you about inquiries, projects, and scheduled calls
• Improve our website's functionality and user experience
• Understand how visitors use our website (via analytics tools)
• Maintain records of your communication and consent preferences
• Showcase completed work, with your permission, through case studies and testimonials

3. How We Contact You

We may contact you by email or WhatsApp, using the contact details you've given us directly (for example, when you submit an inquiry, book a call, or are working with us on a project).

• We only contact you using information you've provided to us.
• We do not run automated SMS marketing campaigns.
• Message frequency depends on your interactions with us (for example, project updates or call reminders).
• You can ask us to stop contacting you at any time by replying to any email or WhatsApp message, or by emailing us directly at the address in Section 10.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share information with:

Service Providers, solely to help us operate:

• Cal.com, for scheduling and managing calls
• Wise and Meezan Bank, solely to process payments arranged directly with you
• Google Analytics and Microsoft Clarity, for understanding website usage and improving user experience

We may add additional analytics or advertising tools in the future (for example, Meta Pixel). If we do, we will update this policy to reflect it.

Legal Compliance:

• If required by law, legal process, or to protect our rights

Business Transfers:

• In the event of a merger, acquisition, or sale of business assets, your data remains protected under the terms of this policy (or its successor)

5. Data Security

We take reasonable steps to protect your personal information, including:

• Secure access controls for our tools and accounts
• Careful handling of any information shared with us directly
• Working only with reputable third-party service providers

No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We use commercially reasonable efforts to protect your information.

6. Cookies & Tracking Technologies

We use cookies and tools like Google Analytics and Microsoft Clarity to:

• Understand how visitors use our website
• See how visitors interact with pages (Microsoft Clarity may record session behavior such as clicks and scrolling, to help us improve the site)
• Measure and improve our website's performance

You can control cookies through your browser settings. Disabling cookies may limit some website features.

7. Your Rights & Choices

You have the right to:

• Ask what personal information we hold about you
• Request corrections or deletion of your personal information
• Withdraw consent for future communication at any time
• Ask us how your information is used

To exercise any of these rights, contact us using the details in Section 10.

8. International Clients

We work with clients internationally, including in the United States, United Kingdom, Australia, and UAE. If you're contacting us from outside Pakistan, your information may be processed in Pakistan, where NeXDev Solutions is registered. If your local law grants you additional data rights, contact us and we'll do our best to accommodate your request.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected by NeXDev Solutions.

10. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website with its effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

NeXDev Solutions
Email: info@nexdevsolutions.net
Phone: +92 308 199 2088
Website: https://nexdevsolutions.net

By using our website and services, you agree to this Privacy Policy.