Case Study · Shevat Vitamins · A Pet-Wellness Store Built From Zero

4.1% conversion rate for a pet-wellness store built from scratch.

4.1% store conversion rate, $118K in the first 90 days

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Industry
Consumer Packaged Goods / Pet Wellness
Services
SYNC Audit, Brand-Aligned UI/UX, Shopify Development, Product Page CRO, Checkout Optimization
Timeline
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Shevat Vitamins website screenshot

Shevat Vitamins had vet-formulated products for five different animals but no store to sell them from. We built their Shopify presence from scratch around pet-first navigation and trust, converting from day one.

The Challenge

Vet-formulated products for five animals, but nowhere to sell them yet.

Critical

No Store, No Track Record

A first-time visitor had no past purchases and no reviews to lean on. The vet formulation behind each product meant nothing until the site could prove it.

Structural

Five Animals, One Store

A pet owner shopping for their dog doesn't want to wade through cat, bird, or reptile products to find it. A single flat catalog would slow every visitor down.

Conversion

Launch Day Was the Only Test

With no existing audience, the navigation, product pages, and checkout had to convert on the first real batch of traffic. There was no slow ramp-up to fix mistakes on.

We didn't just build a store. We built a store that shops the way pet owners think.

We started with discovery, mapping how a pet owner actually shops across five different animal categories. A SYNC Method audit shaped the plan, then we built it out, piece by piece.

01

Trust Surfaced Everywhere

02

Pet-First Category Architecture

03

Conversion-Focused Product Pages

04

Frictionless Checkout

05

Launch Offer Mechanics

01
Solves: Critical

Trust Surfaced Everywhere

Vet formulation and safety credentials showed up right where a skeptical first-time pet owner would look for them, not buried on a separate page.

Trust Surfaced Everywhere screenshot
02
Solves: Structural

Pet-First Category Architecture

Each of the five animal categories got its own clear path through the store, so a dog owner never had to wade through products meant for a cat or bird.

Pet-First Category Architecture screenshot
03
Solves: Conversion

Conversion-Focused Product Pages

Every product page answered the obvious doubts before they came up, built and tested specifically to lift add-to-cart.

Conversion-Focused Product Pages screenshot
04
Solves: Conversion

Frictionless Checkout

Checkout matched the brand and removed every extra step, so nothing felt like a generic template bolted on at the end.

Frictionless Checkout screenshot
05
Solves: Conversion

Launch Offer Mechanics

The first-purchase offer was built to convert new visitors immediately while still encouraging the multi-item, cross-category orders the catalog was built for.

Launch Offer Mechanics screenshot
The Risk

Five animal categories crammed into one flat catalog with no existing store could easily slow a pet owner down or bury the product they actually came for.

What We Built

We didn't build a store. We built a store that shops by animal, not by catalog.

So we built pet-first navigation instead of one flat catalog, with trust surfaced everywhere a skeptical first-time owner would look. That's what let a brand-new store convert at 4.1% from launch day.

0%
Store conversion rate
FIRST 90 DAYS

Impact by the Numbers

0%
Store conversion rate
$0
Revenue in the first 90 days
+38% add-to-cart rate after the pet-first navigation structure
0%
Multi-item orders from cross-category placement
0%
Repeat purchase rate within 60 days
Shevat Vitamins results chart