Case Study · Clenvia · A Supplement Brand Built From Zero

3.8% conversion rate for a supplement brand we launched from scratch.

3.8% store conversion rate, $142K in the first 90 days

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Industry
Consumer Packaged Goods / Supplements
Services
SYNC Audit, Brand-Aligned UI/UX, Shopify Development, Product Page CRO, Checkout Optimization
Timeline
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Clenvia website screenshot

Clenvia had the products, the certifications, and the manufacturing to sell across health, skincare, and pet care, but no store to sell them from. We built their Shopify presence from the ground up, engineered to convert from launch day.

The Challenge

A wide catalog with real credibility, but nowhere to sell it yet.

Critical

No Store, No Track Record

A first-time visitor had no past purchases and no reviews to lean on. The certifications and manufacturing quality meant nothing until the site could prove it.

Structural

Three Categories, One Store

Health, skincare, and pet care are three different shopping mindsets. A single flat catalog would confuse a visitor who came for one and bury the other two.

Conversion

Launch Day Was the Only Test

With no existing audience, the product pages and checkout had to convert on the first real batch of traffic. There was no slow ramp-up to fix mistakes on.

We didn't just build a store. We built trust across three categories at once.

We started with discovery, mapping how a supplement buyer actually shops across health, skin, and pet care. A SYNC Method audit shaped the plan, then we built it out, piece by piece.

01

Trust Surfaced Everywhere

02

Category Architecture That Matches How People Shop

03

Conversion-Focused Product Pages

04

Frictionless Checkout

05

Launch Offer Mechanics

01
Solves: Critical

Trust Surfaced Everywhere

Certifications and manufacturing credibility showed up right where a skeptical first-time visitor would look for them, not buried on a separate page.

Trust Surfaced Everywhere screenshot
02
Solves: Structural

Category Architecture That Matches How People Shop

Health, skincare, and pet care each got their own clear path through the store, so a visitor never had to wade through products meant for someone else.

Category Architecture That Matches How People Shop screenshot
03
Solves: Conversion

Conversion-Focused Product Pages

Every product page answered the obvious doubts before they came up, built and tested specifically to lift add-to-cart.

Conversion-Focused Product Pages screenshot
04
Solves: Conversion

Frictionless Checkout

Checkout matched the brand and removed every extra step, so nothing felt like a generic template bolted on at the end.

Frictionless Checkout screenshot
05
Solves: Conversion

Launch Offer Mechanics

The first-purchase offer was built to convert new visitors immediately while still encouraging the repeat and cross-category purchases the catalog was built for.

Launch Offer Mechanics screenshot
The Risk

A wide catalog across three categories with no existing store could easily read as unfocused, or force a visitor to dig through products meant for someone else.

What We Built

We didn't build a store. We built three stores that felt like one brand.

So we built dedicated category architecture instead of one flat catalog, with trust and certifications surfaced everywhere a skeptical first-time visitor would look. That's what let a brand-new store convert at 3.8% from launch day.

0%
Store conversion rate
FIRST 90 DAYS

Impact by the Numbers

0%
Store conversion rate
$0
Revenue in the first 90 days
+41% add-to-cart rate after product page testing
0%
Revenue from repeat and cross-category purchases
0%
Orders from international buyers
Clenvia results chart